Provision of Comprehensive IT Services for LUKOIL Mid-East Ltd.

The key project objective is to ensure a continuous process of IT services and business applications operation according to the Company's requirements, in compliance with the Company's business processes to increase manageability, performance and operation decision-making.

ITPS consultants and IT specialists provide the following services:

The scope the support and maintenance of business applications belonging to the Company's integrated management system included:

• Support and maintenance of business applications;
  • Oil and gas asset management system (SUNA);
  • Enterprise resource management system on the basis of SAP/R3;
  • Unified Electronic Document Flow Management System (ESDO based on LiveLink);
  • Data warehouse - operation reporting information system;
  • Manager's monitor (DashBoard);
  • Corporate portal;
  • Automation system complex (KSA).
• Business applications administration.

Within the framework of the basic services related to ensuring the general system IT services operation:

• Infrastructure systems support;
• Telecommunications systems support;
• Videoconferencing system and multimedia systems support;
• Automated user workstations support;
• Processing user requests for IT services (Service Desk);
• Information security support.